Thomann.io as an organization

thomann.io GmbH itself integrates into Thomann Universe just as any other department would. thomann.io functions as Thomann’s tech and data department for customer-centric IT. Thomann also employs employee-centric IT teams (e.g. service center, internal IT) in our Treppendorf headquarters.

Besides us, there are many other departments, e.g. marketing, logistics, purchase management, sales, customer care, hr, audio professional, etc.

Leadership

• Chief digital officer: Dr. Christian Maaß
• Managing director thomann.io & director product: Jöran Eitel
• Director technology: Daniel Hauck
• Director data: Arman Savuk
• Director organization: Ralph Cibis
• Director finance: Meike Langer

Leadership shall be seen and interpreted as a service we provide for all our employees.

Responsibility and accountability

Responsibility

Responsibility refers to the obligation or expectation to perform a task or role within a specific context. It is the duty to complete an assigned task or fulfill a particular function. Responsibility can be shared among multiple individuals, and it can change as the situation evolves.

Accountability

Accountability, on the other hand, is the state of being answerable for the outcomes or results of a task or role. It implies that an individual, team, or organization is held liable for their actions and decisions. Accountability cannot be delegated or shared; it is always assigned to a specific person or entity, who must own the consequences of their actions, whether positive or negative.